FAQ

1. What types of wooden products do you offer?

We offer a range of handcrafted wooden products designed for everyday use, home décor, and gifting. Browse our categories to explore our complete collection. If you require a bespoke version of an item or have an idea for a gift then please contact us.

Yes, our products are carefully handcrafted using mainly reclaimed wood to ensure durability, functionality, and a unique finish.

Yes of course, the available badge colours are shown in the product pictures however, both the stand and hands can be varied to your design – gold, silver, black at no extra cost. If you have a different coloured badge in mind then please contact us

Yes, we welcome enquiries for custom wooden products. Contact us with your requirements, and we’ll let you know the available options. If you require a bespoke version of an item or have an idea or custom design for a gift then please contact us – lets talk

Delivery times may vary depending on the product and your location. Estimated delivery will be 2 working days to process the order plus 2–3 postage with small items sent via Royal Mail 48hr tracked. Collection from Chester, UK is always available.

To keep your wooden products in excellent condition, clean them with a soft cloth, avoid prolonged exposure to moisture, and keep them away from direct heat or sunlight. Unless otherwise stated all wood products will be pre finished using, should you require advise on maintaining the finish then please contact us.

You can contact our team by phone, email, or through the contact form on our website. We’ll be happy to answer any questions before you place your order.

You can reach us by calling 07854 777768, emailing woodentopwalker@gmail.com, or submitting an enquiry through the contact form on our website.